Twitter and other social media platforms have become vital sources of real time information during disasters and public safety emergencies. Automatically classifying disaster related tweets can help emergency services respond faster and more effectively. Traditional Machine Learning (ML) models such as Logistic Regression, Naive Bayes, and Support Vector Machines have been widely used for this task, but they often fail to understand the context or deeper meaning of words, especially when the language is informal, metaphorical, or ambiguous. We posit that, in this context, transformer based models can perform better than traditional ML models. In this paper, we evaluate the effectiveness of transformer based models, including BERT, DistilBERT, RoBERTa, and DeBERTa, for classifying disaster related tweets. These models are compared with traditional ML approaches to highlight the performance gap. Experimental results show that BERT achieved the highest accuracy (91%), significantly outperforming traditional models like Logistic Regression and Naive Bayes (both at 82%). The use of contextual embeddings and attention mechanisms allows transformer models to better understand subtle language in tweets, where traditional ML models fall short. This research demonstrates that transformer architectures are far more suitable for public safety applications, offering improved accuracy, deeper language understanding, and better generalization across real world social media text.

This paper presents our approaches for the SMM4H24 Shared Task 5 on the binary classification of English tweets reporting children's medical disorders. Our first approach involves fine-tuning a single RoBERTa-large model, while the second approach entails ensembling the results of three fine-tuned BERTweet-large models. We demonstrate that although both approaches exhibit identical performance on validation data, the BERTweet-large ensemble excels on test data. Our best-performing system achieves an F1-score of 0.938 on test data, outperforming the benchmark classifier by 1.18%.

The shared real-time information about natural disasters on social media platforms like Twitter and Facebook plays a critical role in informing volunteers, emergency managers, and response organizations. However, supervised learning models for monitoring disaster events require large amounts of annotated data, making them unrealistic for real-time use in disaster events. To address this challenge, we present a fine-grained disaster tweet classification model under the semi-supervised, few-shot learning setting where only a small number of annotated data is required. Our model, CrisisMatch, effectively classifies tweets into fine-grained classes of interest using few labeled data and large amounts of unlabeled data, mimicking the early stage of a disaster. Through integrating effective semi-supervised learning ideas and incorporating TextMixUp, CrisisMatch achieves performance improvement on two disaster datasets of 11.2\% on average. Further analyses are also provided for the influence of the number of labeled data and out-of-domain results.

During crisis events, people often use social media platforms such as Twitter to disseminate information about the situation, warnings, advice, and support. Emergency relief organizations leverage such information to acquire timely crisis circumstances and expedite rescue operations. While existing works utilize such information to build models for crisis event analysis, fully-supervised approaches require annotating vast amounts of data and are impractical due to limited response time. On the other hand, semi-supervised models can be biased, performing moderately well for certain classes while performing extremely poorly for others, resulting in substantially negative effects on disaster monitoring and rescue. In this paper, we first study two recent debiasing methods on semi-supervised crisis tweet classification. Then we propose a simple but effective debiasing method, DeCrisisMB, that utilizes a Memory Bank to store and perform equal sampling for generated pseudo-labels from each class at each training iteration. Extensive experiments are conducted to compare different debiasing methods' performance and generalization ability in both in-distribution and out-of-distribution settings. The results demonstrate the superior performance of our proposed method. Our code is available at https://github.com/HenryPengZou/DeCrisisMB.

When any extraordinary event takes place in the world wide area, it is the social media that acts as the fastest carrier of the news along with the consequences dealt with that event. One can gather much information through social networks regarding the sentiments, behavior, and opinions of the people. In this paper, we focus mainly on sentiment analysis of twitter data of India which comprises of COVID-19 tweets. We show how Twitter data has been extracted and then run sentimental analysis queries on it. This is helpful to analyze the information in the tweets where opinions are highly unstructured, heterogeneous, and are either positive or negative or neutral in some cases.

The importance of social media is again exposed in the recent tragedy of the 2023 Turkey and Syria earthquake. Many victims who were trapped under the rubble called for help by posting messages in Twitter. We present an interactive tool to provide situational awareness for missing and trapped people, and disaster relief for rescue and donation efforts. The system (i) collects tweets, (ii) classifies the ones calling for help, (iii) extracts important entity tags, and (iv) visualizes them in an interactive map screen. Our initial experiments show that the performance in terms of the F1 score is up to 98.30 for tweet classification, and 84.32 for entity extraction. The demonstration, dataset, and other related files can be accessed at https://github.com/avaapm/deprem

Social media classification tasks (e.g., tweet sentiment analysis, tweet stance detection) are challenging because social media posts are typically short, informal, and ambiguous. Thus, training on tweets is challenging and demands large-scale human-annotated labels, which are time-consuming and costly to obtain. In this paper, we find that providing hashtags to social media tweets can help alleviate this issue because hashtags can enrich short and ambiguous tweets in terms of various information, such as topic, sentiment, and stance. This motivates us to propose a novel Hashtag-guided Tweet Classification model (HashTation), which automatically generates meaningful hashtags for the input tweet to provide useful auxiliary signals for tweet classification. To generate high-quality and insightful hashtags, our hashtag generation model retrieves and encodes the post-level and entity-level information across the whole corpus. Experiments show that HashTation achieves significant improvements on seven low-resource tweet classification tasks, in which only a limited amount of training data is provided, showing that automatically enriching tweets with model-generated hashtags could significantly reduce the demand for large-scale human-labeled data. Further analysis demonstrates that HashTation is able to generate high-quality hashtags that are consistent with the tweets and their labels. The code is available at https://github.com/shizhediao/HashTation.

Along with the Coronavirus pandemic, another crisis has manifested itself in the form of mass fear and panic phenomena, fueled by incomplete and often inaccurate information. There is therefore a tremendous need to address and better understand COVID-19’s informational crisis and gauge public sentiment, so that appropriate messaging and policy decisions can be implemented. In this research article, we identify public sentiment associated with the pandemic using Coronavirus specific Tweets and R statistical software, along with its sentiment analysis packages. We demonstrate insights into the progress of fear-sentiment over time as COVID-19 approached peak levels in the United States, using descriptive textual analytics supported by necessary textual data visualizations. Furthermore, we provide a methodological overview of two essential machine learning (ML) classification methods, in the context of textual analytics, and compare their effectiveness in classifying Coronavirus Tweets of varying lengths. We observe a strong classification accuracy of 91% for short Tweets, with the Naïve Bayes method. We also observe that the logistic regression classification method provides a reasonable accuracy of 74% with shorter Tweets, and both methods showed relatively weaker performance for longer Tweets. This research provides insights into Coronavirus fear sentiment progression, and outlines associated methods, implications, limitations and opportunities.